Fields BMW Lakeland
A BMW M Certified Dealer Certified Center

4285 Lakeland Park Drive
Directions I-4 @ Exit 33
Lakeland, FL 33809

  • Sales: 800-625-6518
  • Service: (866) 806-8868
  • Parts: (800) 632-6709

Hours

  • Monday 9:00 am - 8:00 pm
  • Tuesday 9:00 am - 8:00 pm
  • Wednesday 9:00 am - 8:00 pm
  • Thursday Closed
  • Friday 9:00 am - 6:00 pm
  • Saturday 9:00 am - 5:00 pm
  • Sunday Closed

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BMW ULTIMATE CARE+

PEACE OF MIND FOR THE ROAD AHEAD.

Upgrade to 7 Years or 125,000 Miles.

COMPREHENSIVE MAINTENANCE FOR THE LIFE OF YOUR BMW.
There's nothing quite like driving a BMW. For as long as you own or lease your Ultimate Driving Machine,® it's an experience you deserve to enjoy every time you get behind the wheel. That's why BMW offers the comprehensive BMW Ultimate Care, Ultimate Care+, and Value Service programs - only at your authorized BMW Center.*

EXPERT CARE IS ASSURED.

All BMW Ultimate Care and Value Service work is performed at authorized BMWCenters, by BMW Trained Technicians, using only Original BMW Parts - ensuring your BMW remains The Ultimate Driving Machine.® When you upgrade to Ultimate Care+ 1, 2, 3, or 4, you'll save up to 30% on scheduled maintenance by paying in advance.**

BMW Ultimate Care includes:

▪ Model Year and forward: BMW Scheduled Maintenance, including oil and filter changes and more for 3 years or 36,000 miles.
▪ Model Year 2016 and older: BMW Scheduled Maintenance, including oil and filter changes and more for 4 years or 50,000 miles.
▪ Roadside Assistance 24 hours a day, 365 days a year, for 4 years / unlimited miles.
▪ BMW Teleservice: Lets your vehicle report to BMW when it needs service (available on all new BMWs).

Purchase BMW Ultimate Care+ to add (for model year vehicles and newer):

▪ Replacement of specific wear-and-tear items such as brake pads, wiper blades and manual transmission clutch.
▪ Ultimate Care+ is transferable to a subsequent owner, should you sell your vehicle.

Extend your coverage:
▪ Extend BMW Ultimate Care+ 1, 2, 3, or 4 additional years or 89,000 miles for a total of up to 125,000 miles (3 years for Model year 2016 and older). As an owner or lessee of a new BMW, you can decide to add this coverage at any point before your BMW reaches the end of its current coverage.

Contact us for more details.
Disclaimers:
*BMW Ultimate Care or Ultimate Care+ coverage applies only to U.S.-specification BMWs imported and distributed by BMW of North America, LLC and sold or leased through authorized BMW Centers or its European Delivery program or the BMW Military Sales Program. Vehicles purchased or leased from BMW Centers in any other country do not qualify for BMW Ultimate Care or Ultimate Care+. Visit bmwusa.com/ultimatecare for details. For model year 2019 or later vehicles sold or leased by an authorized BMW Center on or after July 1, 2019, BMW Ultimate Care coverage is not transferable to subsequent purchasers, owners, or lessees. Please see bmwusa.com/ultimatecare or ask your authorized BMW Center for details.
*The BMW Maintenance Program covers all factory-recommended maintenance services as determined by the Service Interval Indicator for all new eligible model year 2004 until model year 2019 BMW vehicles. For vehicles model year 2004 until model year 2019 specific additional items that need replacement due to normal wear and tear are also covered. The maintenance coverage period is for the first 4 years or 50,000 miles, whichever comes first. Exclusions from coverage include: gasoline, gasoline additives, windshield washer fluid, fluid top-offs, battery, tires, wheels, wheel alignment and tire balancing. All work must be performed by an authorized BMW Center. See the Service and Warranty Information booklet for specific terms, conditions and limitations. Further information can also be obtained from your authorized BMW Center.
*The BMW Ultimate Care program covers all factory-recommended scheduled maintenance services as determined by the Service Interval Indicator for all new eligible model year 2019 and later BMW vehicles. Specific additional items that need replacement due to normal wear and tear are not covered. The maintenance coverage period is for the first 3 years or 36,000 miles, whichever comes first. Exclusions from coverage include: gasoline, gasoline additives, windshield washer fluid, fluid top-offs, battery, tires, wheels, wheel alignment, wear and tear items such as brake pads, brake rotors, wiper blades, clutches and tire balancing. All work must be performed by an authorized BMW Center. See the Service and Warranty Information booklet for specific terms, conditions and limitations. Further information can also be obtained from your authorized BMW Center.
**Savings of 30% or more are estimated compared to paying for each maintenance visit individually. Your actual savings may vary.
**Certain restrictions apply when purchasing coverage once your previous coverage period has ended. Limitations or additional fees may apply.
BMW Maintenance Program

All model year BMW vehicles and newer sold or leased by an authorized BMW center come with BMW Ultimate Care standard for the first 3 years or 36,000 miles whichever comes first. Only the following maintenance items are included with BMW Ultimate Care when they are performed as outlined in the vehicle's Maintenance booklet:

  • Engine Oil
  • Engine Filter
  • Brake Fluid
  • Cabin Micro Filter(s)
  • Engine Air Filter(s)
  • Spark Plugs
  • Remote Control/Key Battery
  • Vehicle Check
  • Fuel Filter (Diesel engines only)

For model year vehicles sold or leased by an authorized BMW center on or after July 1, 2018, the BMW Maintenance Program is provided for the first 4 years or 50,000 miles whichever comes first. These maintenance programs cover all factory recommended maintenance as outlined in the vehicle's Service and Warranty Booklet. Additional specific items that need replacement due to normal wear and tear and that are not covered by the original New Vehicle Limited Warranty-such as brake pads, brake rotors, and wiper blade inserts-are included provided wear and tear exceeds BMW wear limits. Any applicable adjustments required due to normal operating conditions are also included.

Exclusions from coverage are:

  • Vehicle safety inspection and emissions test
  • Oxygen Sensor replacement(s)
  • Maintenance service tasks performed on a vehicle with an ineligible/inactive/expired maintenance program
  • Repairs covered under the New Vehicle Limited Warranty for Passenger Cars and Light Trucks
  • Covered maintenance services performed by service facilities other than an authorized BMW center in the United States or Puerto Rico
  • Engine oil services and other covered maintenance services including those combined with engine oil services that are performed before they qualify or that are performed more frequently than indicated
  • Gasoline and diesel fuel
  • Gasoline and diesel fuel additives
  • Gasoline engine fuel filter
  • Diesel glow plugs
  • Diesel particulate filter
  • DMTL and NVLD system filters
  • Topping off low fluids (e.g., engine oil, coolant system antifreeze, washer fluid) except when done in conjunction with a covered scheduled maintenance service as outlined in the customized maintenance checklist printout
  • Diesel Exhaust Fluid (DEF) top-ups except when done in conjunction with a covered scheduled maintenance as outlined in the customized maintenance checklist printoutTires and wheels/rims
  • Wheel alignment, tire balancing and rotation
  • Parking brake shoes/linings
  • Tire Pressure Monitor (TPM) reset except when done in conjunction with a covered scheduled maintenance service as outlined in the customized maintenance checklist printout
  • Wear and tear of soft trim items such as: seats, carpets, moldings, headliner, door panels and all chrome trim
  • Damage, including consequential, which results from negligence, improper operation of the vehicle, wear and tear or deterioration due to driving habits or conditions, improper repair, environmental influences, flood, accident or fire damage, road salt corrosion, alteration, installation of non-genuine BMW accessories, or use of improper, poor quality or contaminated fuel
  • Altered or unreadable Vehicle Identification Number (VIN) or odometer irregularities or vehicles where the true mileage cannot be determined
NON-TRANSFERABILITY

These maintenance programs are available to the exclusive benefit of the initial purchaser, owner, or lessee of a new vehicle, sales demonstrator vehicle, Aftersales Mobility Program vehicle, or BMW Group company vehicle from an authorized BMW center in the United States (including Puerto Rico). Coverage is not transferable to subsequent purchasers, owners, or lessees. The sole exception to the non-transferability of coverage is that household transfers-transfers within the United States (including Puerto Rico) to members of the household of the initial purchaser, owner, or lessee of a BMW vehicle from an authorized BMW center-will not terminate coverage. Household transfers are limited solely to transfers to a current or former spouse or spousal equivalent, child, sibling, parent, grandparent, or grandchild from the initial purchaser, owner, or lessee of a vehicle. In the event of a household transfer, purchasers, owners, or lessees of a BMW vehicle should promptly advise their authorized BMW center to document and confirm the household transfer for purposes of coverage. The payoff of a loan on a vehicle by the initial purchaser and the purchase of a leased vehicle by the initial lessee are not considered transfers for purposes of coverage.